Contact Us

User Feedback and Support

Do you need help? Check out our FAQ page to see if there is a solution! If you have any further queries, please contact our customer service hotline at +852 39291666 during office hour 9:00am-10:00pm from Monday to Sunday, or email to hkpay@wechat.com.

Business Development

For business collaboration, please reach out to hkpayment@wechat.com.

Law Enforcement Requests

For more information about how to generate a valid law enforcement data request, please click here.