User Feedback and Support

Scan the mini program QR code above with WeChat to consult the WeChat Pay HK AI Customer Service or reach our online customer service directors!

You may also reach us via traditional channels: call +852 39291666 during office hours from Monday to Sunday, 9:00am-10:00pm, or email to hkpay@wechat.com.

Business Development

For business collaboration, please reach out to  hkpayment@wechat.com.

Law Enforcement Requests

For more information about how to generate a valid law enforcement data request, please click here.